What Edmonton says about JunkSmart

I called around 9am on a Tuesday fully expecting to be told they were booked out a week, and instead they offered me a window between 1 and 3 that same afternoon. Two guys pulled up at 1:15 in a clean truck, introduced themselves, and took a walk through our disaster of a garage: old paint cans from two owners ago, a broken treadmill that had become a coat rack, a rusted lawnmower, and about thirty boxes we hadn't opened since we moved in six years ago. They gave me a firm price on the spot, which came in under what I'd braced myself for, and just got to work. They sorted the paint cans out separately because those need special disposal, asked before touching anything that looked borderline sentimental, and were loaded and pulling out of the driveway by 2:40. One of them actually grabbed a broom and swept the whole floor before they left. My car is parked inside the garage tonight for the first time since 2020. I kept waiting for the catch and there simply wasn't one.

Texted them a photo of our old sectional and a beat-up dresser on a Sunday night around 9pm, honestly expecting a reply sometime midweek. There was a quote in my messages by 7:40 Monday morning, before I'd even finished my coffee. Booked a Wednesday slot right there in the text thread, no phone call needed. The two movers showed up in the first half of the arrival window, laid a runner down in the hallway without being asked, and carried both pieces down two flights of a 1970s stairwell with tight corners without so much as scuffing the paint. The dresser drawers were taped shut so they wouldn't slide out on the stairs, a small thing but the kind of detail you notice. When the invoice came through that evening it was the exact number from the text, to the dollar. After getting burned last year by another company whose 'starting at' price nearly doubled once they arrived, that kind of straight dealing is the whole reason I'm writing this.

Clearing out my mother's home of 42 years was something I had been putting off for almost a year, and I dreaded every single part of it. Marcus called me the evening before to walk me through exactly how the day would go, which rooms they'd start in, and told me I could stop them at any point if I saw something I wanted to keep. The crew of three arrived right on time and were unbelievably patient. They worked room by room instead of tearing through the whole house, held things up to show me before boxing them, and never once made me feel rushed even when I needed a few minutes alone in her sewing room. At one point Marcus found a shoebox of old photographs and letters tucked behind the furnace, and he set it aside on the kitchen counter for me without saying a word about it. Furniture in good condition went to donation and he texted me the receipt two days later. When they were finished and I walked through the empty rooms, it felt peaceful instead of hollow, which is not something I thought was possible. I cannot really put a price on how they handled that day.

We rented the 20 yard bin for a full kitchen and main bathroom renovation. Booking took one phone call, they explained what could and couldn't go in it, and quoted delivery between 8 and 9am. The truck was backing into our driveway at 8:05, and the driver set the bin down on wooden boards so the weight wouldn't crack our concrete, which I hadn't even thought to ask about. He also positioned it so we could still get one car out, again without being asked. We kept it nine days and filled it right to the line with drywall, old cabinets, a cast iron tub, and three layers of ancient flooring. When we were done I sent a single text that just said 'ready for pickup' and it was gone by noon the next day. No phone tag, no waiting around, no mystery fuel surcharges on the invoice, just the number we were quoted. Out of every trade and vendor we dealt with across a two month renovation, they were hands down the easiest, and my contractor asked for their number before he left.

Had exactly one item to get rid of, but it was the worst possible item: a hide-a-bed sofa that weighs about as much as a small car and had to come out of a third floor condo with an elevator that fits maybe a bicycle. Texted a photo on my lunch break with a note about the elevator situation, had a flat price back in roughly ten minutes, and booked a slot for the next evening after work. Two guys showed up, sized up the stairwell, popped the feet off the couch, wrapped the frame so it wouldn't gouge the corners, and had it down three flights and into the truck in about fifteen minutes. They even put the elevator pads back where they found them. I have genuinely spent longer than that on hold with other companies just trying to get a quote. The whole thing felt almost suspiciously easy, and the price never moved from the text.

We're a small general contracting outfit running two to three active sites at any given time, and waste removal used to be a recurring headache: missed swap days, debris piling up right before inspections, and drivers calling me because they couldn't find the site address I'd sent twice. Since switching over about eight months ago, that entire category of problem has disappeared. Swaps happen on the day they're scheduled, every time. The drivers text me when they're 20 minutes out so my site super can move vehicles, they place bins where we actually ask instead of wherever is easiest, and they'll do an early pickup on short notice when a demo phase runs ahead of schedule. Billing is itemized by site, which my bookkeeper appreciates more than she says. The sites stay clean enough that I've stopped doing my pre-inspection walk with a knot in my stomach. It's the kind of subtrade relationship where you eventually forget about them because nothing ever goes wrong, and in this business that is the highest compliment there is.

After 38 years in the same house, we were moving to a condo about a third the size, and the hardest part was never the lifting. It was the guilt of picturing a lifetime of perfectly good things buried in a landfill. The crew understood that without us having to explain it. They sorted as they loaded: furniture and kitchenware in good shape went into the donation pile, metal and electronics were set aside for recycling, and only the genuinely broken and worn-out things went to disposal. They told us where the donations were headed, and they emailed us the donation receipt three days later along with a photo of the load being dropped off. My wife teared up when she realized the china cabinet was going to a young family rather than a dump. They also moved a few boxes to the new condo for us on the way, which was never part of the quote. At our age you recommend companies carefully, because your friends will hold you to it. We recommend this one to everybody.

That dead hot tub sat in our backyard for three full years because every quote we ever got came with an asterisk: extra to cut it up, extra for the narrow side gate, extra for hauling distance, extra if the pad was wet. These guys asked for two photos over text, one of the tub and one of the gate, and came back with a single flat number and a two hour window for Saturday morning. They showed up with reciprocating saws, a dolly, and drop sheets for the lawn, disconnected and capped everything properly, cut the tub into sections, and had every piece loaded inside about 90 minutes. Our gate was every bit as narrow as I warned them and they never said a word about it, let alone charged for it. The final bill was the exact quoted number. Before leaving, one of them raked over the dead grass rectangle so it didn't look quite so much like a crime scene. We should have done this three years ago and I've told the neighbours as much.

I manage 14 rental units in downtown Edmonton and turnovers are always a race against the possession date. In March a tenant walked away from a two bedroom leaving it completely full: furniture, bagged garbage, a fridge full of food, the works, with five days until the incoming tenants took possession. I sent photos at 2pm and had a firm quote by 4 the same afternoon. The crew cleared the entire suite in one day, including hauling everything down from the fourth floor with one slow elevator, and they broomswept each room when it was empty. Best of all, they sent me time-stamped before and after photos of every room, so I could confirm completion for the owner without driving across town. The suite went to cleaners with two full days of buffer. Since then they've done three more turnovers for me, every one on schedule and on quote. They are now the first call in my vendor list, and anyone in property management knows that spot on the list is earned, never given.

Booked them Friday for a Saturday morning in Devon after we tore down the old fence and the backyard looked like a lumber yard. I figured next week at the earliest. Instead I got a two hour window and a text when the truck was ten minutes out. Two guys hopped out, looked at the pile of posts and lattice and branches, and just started loading. They didn't ask me to help and they didn't leave bark all over the gravel. One of them kicked the bigger chunks back so the wind wouldn't blow junk into the neighbour's yard. I paid what they quoted on the phone. No fuel fee, no surprise weight charge. If you've got a Devon property and a pile you keep walking past, just call. I waited months for no good reason and felt kind of dumb about it afterward. The driveway looked better when they left than before they arrived, which I did not expect from a junk run. Already texted the guy next door their number because his shed lean-to is next on the block list. Whole thing took under two hours start to finish and nobody made a.

Our garage in Devon hadn't seen a car since we moved in. Paint cans from the previous owners, a broken treadmill, shelves that collapsed under Christmas decorations, the usual horror show. I called expecting a lecture about hazardous stuff. They just asked for a couple photos and offered a same day window, which I honestly didn't believe until the truck showed up. Two guys walked through with me, pointed at the paint and said those go separate, asked if any of the boxes were keepers, then got to work. An hour and change later the floor was empty and they'd swept the dust into a neat little pile by the door. Price matched what they said before they started. My husband parked inside that night like it was a holiday. We're telling the neighbours on both sides because half the street has the same garage situation and nobody wants to admit it. They even asked before tossing a tote that had kids' artwork in it, which I appreciated more than I said out loud at the time.

Rented a bin for a kitchen and half bath reno in Calmar. I've dealt with bin companies that ghost you on pickup day or drop the thing three feet into the lawn. These folks asked where we wanted it, put boards under the wheels without me bringing it up, and left enough room to get the truck out. We kept it eight days and filled it with drywall, cabinets, and whatever else the demo spat out. When we were done I sent a one line text. Gone the next morning. Invoice was the number from the booking call. My contractor asked for their contact before he packed up, which is how you know it went fine. If you're in Calmar and you're mid reno, save yourself the headache and start here. I spent more time arguing with the last bin outfit than I spent living with this one. Quiet, on time, no weird fees on the statement. That's all I wanted and that's what I got from the first call through pickup day.

We had old furniture rotting in the shed behind the house in Calmar for years. Every time I opened the door I told myself I'd deal with it next weekend. Finally texted a few photos on a Tuesday night, mostly to shut myself up. Had a price in the morning and a crew booked for Thursday. They hauled the dressers, the stained mattress, and a lawn chair that had fused with the floor. Didn't make me feel dumb for letting it sit that long. Swept the shed threshold when they finished. Bill came through the same afternoon and it was exactly the quote. I keep recommending them to people at the rink because half of Calmar has a shed like that and nobody wants to admit it. One of the guys asked if we wanted the metal shelf kept and I said no, so it went. Small check-in, big difference from crews that just grab everything. Will use them again when the basement purge finally happens this fall. Felt like dealing with adults for once, which is rarer than it should be.

We run two or three active sites out of Acheson at any given time and waste used to be the part of the week I dreaded. Missed swaps, bins left crooked, drivers who couldn't find an address I'd sent twice. Switched to these guys about half a year ago and that whole category of nonsense just stopped. They text when they're twenty minutes out so the super can move trucks. They put the bin where we asked, not where it's easiest for them. Early pickup when a demo finishes ahead of schedule has never been a fight. Billing comes itemized by site which keeps my bookkeeper off my back. It's boring in the best way. In this trade, boring means nobody's yelling at you before coffee. I've told two other GCs on neighbouring sites and both switched after one bad week with their old hauler. If you work the Acheson corridor and you're tired of chasing trucks, put them in the phone now so you're not scrambling later. The whole thing took less time than I spent worrying about it beforehand.

Demo on an Acheson site finished a day early and suddenly we had a mountain of debris and an inspection hanging over us. Called mid afternoon figuring we'd eat a delay. They squeezed a morning slot somehow. Crew rolled in, loaded what needed loading, and the pad was clear enough that I stopped doing my pre inspection walk with a knot in my stomach. No lecture about short notice. No padded invoice. Just showed up and handled it. I've got their number saved under the company name and also under call these ones because I forget names when I'm stressed. If you build around Acheson, put them in your phone before you need them. The inspector showed up that afternoon and didn't even comment on waste, which for us is a win. Paid the quoted amount same day. Crew was in and out without blocking the lane or arguing about where to stage the truck. That alone saved me an hour of herding people. No weird fees showed up later and I checked the statement twice.

Helping clear my uncle's house in Morinville after he moved into care. I was a wreck about it and kept putting the call off. Someone from their office phoned the night before and walked me through the plan, which rooms first, and said I could stop them anytime if I saw something I wanted. The crew was patient in a way I didn't expect from a junk company. They held things up for me instead of rushing past. Found a box of photos behind some shelving and set it on the counter without making a speech about it. Donated what was worth donating and texted a receipt later. When they left the place felt empty but not stripped. Hard to explain. I'm glad we didn't hire the cheapest quote. My sister came through afterward and said it felt respectful, which is the word I was looking for and couldn't find that morning. Would use them again if we ever have to do another family place. Hope we don't, but still.

Fridge and washer needed out of a rental in Morinville before new tenants. Landlord stuff, always a scramble. Texted a photo on my lunch break with a note about the narrow hallway. Flat price back in maybe fifteen minutes. Booked them for after five so I wouldn't miss work. Two guys showed, padded the doorframes, and had both appliances on the truck before I'd finished answering emails on the porch. Elevator in that building is slow and they didn't complain once. Invoice hit my phone that night and matched the text to the dollar. I've used other outfits that start inventing fees in the driveway. Not these. Already booked them for another unit next month. The tenant who left the appliances also left a broken microwave; they took that too for the same quoted job without making it weird. Property management is a string of small fires. This was one fire that went out cleanly for once. If you've been putting the call off like I did, just send the photo and get it done.

We live out in Sturgeon County and a lot of companies quietly don't want the drive, or they want a surcharge that makes you hang up. These guys came out, no weird talk about distance. Garage was packed with years of I'll sort that later junk, half of it wet from a roof leak we'd fixed too late. They loaded what needed loading, asked about a couple boxes that looked personal, and left the concrete swept. Price was the one from the phone call. Neighbours across the road watched the whole thing and asked for the name before the truck even left. If you're past the city line and tired of getting ghosted by Edmonton companies, try them. I almost didn't call because the last two quotes felt like they were punishing us for the postal code. Felt normal this time. Took about ninety minutes end to end and I got my parking spot back the same afternoon, which was the whole point. Quiet work, fair price, no nonsense on the driveway.

Needed a fifteen yard for a shed teardown on our Sturgeon County lot. Booking was one call. They explained what couldn't go in, which I appreciated because I was about to throw a half empty paint can in there. Delivery hit the morning window and the driver set it on boards so we wouldn't crack the approach. We filled it over a long weekend. One text when we were done. Picked up next day around noon. No phone tag, no we'll try to get there. Invoice was clean. I've rented bins that cost more in surprise fees than the rental itself. This wasn't that. Already told my brother in law who farms a bit further out. He used them the following week for fence posts and said the same thing about the boards under the bin. Small detail, big deal when you care about your approach pad. Will keep the number for the next outbuilding project in the spring. That is all I wanted from a junk company and that is what I got.

Old sectional and a dresser that weighed more than it looked, basement in Ardrossan, stairs that twist halfway up. Texted photos and mentioned the stairs because I wasn't going to pretend. Quote came back flat. Crew showed in the window, wrapped the dresser so it wouldn't chew the drywall, and somehow got the sectional around that corner without the cursing I was bracing for. Took maybe forty minutes. They wiped a scuff I thought was new and it turned out it was already there, which made me laugh. Bill matched the text. I've had movers leave marks and then argue about them. Different experience entirely. Would hire again tomorrow. My partner was convinced we'd need to cut the sectional into pieces. We didn't. They tilted it, talked for ten seconds, and it was gone. If your Ardrossan basement stairs have that weird mid landing, you know the fear. They handled it like it was normal Tuesday work. Would use them again without thinking twice about it. Already told two people on our street the same week.

Spring cleaning got away from us. Suddenly the garage, the deck, and half the mudroom in our Ardrossan place were buried. Texted a wide shot Sunday night mostly as a joke to my wife. They replied Monday morning with a price and an afternoon slot. Two guys worked through the pile without making me feel like a hoarder. Kept a box of kids sports trophies when I pointed at it. Loaded the rest. Swept the pad. We barbecued that evening on a deck I could actually walk across. Paid what they said up front. If your quick tidy turned into a mountain, you know the feeling. Just send the photo. I kept waiting for them to add a fee once they saw how deep the pile went under the tarp. Never happened. Quote held. Neighbour kids came over afterward because the deck was usable again, which is a better review than anything I can type here, honestly. Already told two people on our street the same week. Paid what they said up front and that was the end of it.

That dead hot tub sat behind our Fort Saskatchewan house for two full winters. Every quote I got came with extras for cutting, for the side gate, for the wet pad, for looking at it wrong. These guys asked for two photos, tub and gate, and sent one number. Saturday morning window. Showed up with saws and drop sheets, cut it down, hauled every piece, raked the dead rectangle so it looked less cursed. Gate was as narrow as I warned them and nobody made a face about it. Final bill was the quoted number. Told three neighbours the same week. Should've done it the first winter instead of staring at it every time I took the garbage out. The grass is already trying to come back where the pad was. Small victory. If you're in Fort Saskatchewan and you've got a tub shaped problem in the yard, skip the quotes that read like a menu of upsells and start with a photo text to these folks. Paid what they said up front and that was the end of it.

Movers coming Friday, couch and mattress still sitting in the Fort Saskatchewan living room like they paid rent. Panicked Tuesday and texted photos. Got a price and a Thursday slot. Crew arrived in the first half of the window, got both pieces out without tearing the carpet transition, and were gone before the coffee got cold. Invoice that evening matched the text. No stair fee surprise even though there's a half flight to the front door. Quiet guys, quick work. The kind of service you only notice when you've been burned before. We weren't burned this time. Already saved the number for the storage unit purge next month. My spouse was convinced we'd be stuck dragging the mattress ourselves at 9pm the night before. We weren't. That alone was worth the booking. If you're timing a move in Fort Saskatchewan and the leftover furniture is mocking you, text them sooner than I did. Felt like dealing with adults for once, which is rarer than it should be. The whole thing took less time than I spent worrying about it beforehand.

Two mattresses and a bed frame that had given up in a Sherwood Park townhouse. Kids were done with bunk beds and the spare room looked like a thrift store explosion. Texted photos after work, got a flat quote, booked the next evening so I wouldn't miss the school run. They carried everything down without scuffing the stair rail, which is new paint I still care about. No pitch to take a few more things while we're here. Just did the job. Paid the texted number. Small job for them maybe, big relief for me. If you're in Sherwood Park and drowning in bedroom leftovers, they're easy to deal with. I also had them take a broken desk chair that was hiding behind the door. Still the same price. Felt like dealing with adults. Will keep the thread in my phone for the basement purge we keep postponing every spring. The whole thing took less time than I spent worrying about it beforehand. No weird fees showed up later and I checked the statement twice.

Basement in St. Albert had become the family dumping ground. Boxes from three moves ago, a treadmill nobody used, a Christmas tree stand the size of a small car. I called and was half apologizing before they even quoted me. They didn't need the apology. Walked the room with me, asked before anything that looked like it might be keepsakes, then cleared it in one go. Swept the corners. Found a box of report cards under the treadmill and handed it to me without a speech. Invoice matched. My wife walked downstairs that night and just stood there smiling like we'd renovated. We hadn't. We'd just finally called someone competent. Took a bit over an hour. No damage to the stairwell drywall, which I was watching like a hawk. If your St. Albert basement has that same gravity well of junk, you know. Send photos and get it over with. You'll wonder why you waited. No weird fees showed up later and I checked the statement twice. Crew was in and out and left the place looking better than when they arrived.

Kitchen demo in Leduc produced more debris than the bin I thought we needed. Switched to these folks mid project after the first company kept missing pickup. New bin arrived when promised. We filled it with drywall, cabinets, and the world's heaviest cast iron sink. Texted ready on Friday. Gone Saturday late morning. Driver was careful on the driveway apron which matters because we just sealed it. Bill had no mystery line items. My GC asked who we used and saved the contact on the spot. If you're renovating in Leduc and the bin side of things is making you nuts, this is the boring reliable option you actually want. I spent enough energy on tile choices. I did not want to spend more energy chasing a hauler. With them I didn't. Pickup confirmation text was enough. Would rent through them again for the bathroom phase next month without shopping around. Crew was in and out and left the place looking better than when they arrived. If you've been putting the call off like I did, just send the photo and get it done.

Sectional that wouldn't fit in any vehicle we own, Beaumont townhouse, rain starting. Texted a photo and a sad caption. Price back fast. Booked next evening. Two guys got it out the front door without reshaping the frame, which I was sure would happen. Put a runner down without me asking. Whole thing took longer to talk about than to watch. Invoice matched. I've got a group chat of parents on our street and I dropped their name in there the same night because three other people have couches they've been threatening to move for a year. Consider this my contribution to neighbourhood peace. They also took a cracked coffee table that was under a blanket in the corner. Still the quoted price. No upsell speech. If you're in Beaumont and your living room has become a storage unit, text a photo before you throw your back out trying to be a hero on a Sunday. If you've been putting the call off like I did, just send the photo and get it done.

Industrial bay in Nisku. Previous hauler was late so often I built buffer days into every schedule just to cope. Switched companies and the difference was immediate. Swaps happen on the day they're booked. Drivers text about twenty minutes out so we can move forklifts. They place the bin where the lead hand asked, not wherever is convenient for the truck. Billing is by site and my admin stopped chasing invoices. It's the kind of vendor relationship where you forget to worry about them. In shop life that's a compliment. If you're on the Nisku strip and tired of chasing trucks, these are worth a call. We've had them do an early pull twice when a job finished ahead and both times it was a yes without a lecture. That flexibility matters when customers are waiting on a clean bay. Six months in and I haven't had to yell at anyone about waste once, which might be a personal record. Quiet work, fair price, no nonsense on the driveway. That is all I wanted from a junk company and that is what I got.

Downsizing from a house in Spruce Grove to a condo about a third the size. The hard part wasn't the lifting, it was deciding what deserved another life. Crew got that without a speech from me. Sorted as they loaded. Furniture that was still good went to donation, metal aside, actual trash in the truck. Emailed a donation receipt a few days later with a note about where it went. My husband got quiet when he realized the dining set wasn't headed to the dump. They even ran a couple boxes to the new place on the way, which wasn't in the quote. We recommend carefully at our age. We're recommending these. The condo feels like a start instead of a loss, and a lot of that is because the clearout didn't feel brutal. If you're in Spruce Grove and staring down a move that looks impossible from the hallway, call them before you burn out arguing over which lamp stays. That is all I wanted from a junk company and that is what I got.

Back corner of the Stony Plain lot had turned into a graveyard of lumber offcuts, a mower that died in 2019, and fencing panels from a project we never finished. Called on a weekday morning expecting next week. Same day pickup somehow. Truck showed, guys loaded the ugly pile, and one of them swept the gravel so it didn't look like a crime scene. Quoted price held. I've hired handymen who leave half the mess and bill full. Different story here. Neighbour asked what company while they were still packing the straps. Gave him the number. If your yard has a shame pile, you know the one I mean. Mine is gone. Took maybe an hour. No lecture about how long I'd let it sit. Paid on the spot from the quote. Walking past that corner now doesn't make me angry, which is a weirdly big deal after staring at it every time I took the dog out for two winters straight. Would use them again without thinking twice about it.

Listing a tiny Edmonton condo and the place still had a life's worth of leftover furniture and bags in the second bedroom. Elevator is slow and fits maybe a bike and a sad adult. Texted photos, got a firm quote, booked a weekday morning. Crew worked the elevator like they'd done that building before, cleared the rooms, and sent time stamped photos after so I could forward them to the realtor without driving back across town. Suite went to cleaners with a buffer day left. Quote didn't move. Realtor was happier than I've seen her about a junk haul, which is saying something. Listing photos looked like an actual home again. I've managed turnovers that took three vendors and a week of texts. This was one crew, one morning, one number that stuck. If you're clearing an Edmonton condo before photos, start with them and skip the circus. Worth it for the calm alone. Already told two people on our street the same week. Paid what they said up front and that was the end of it.

Needed a fridge and a busted washer gone from a townhouse in Beaumont before the cleaners came. Texted two photos on my lunch break and had a flat price back before I finished eating. Booked them for the next morning because evenings are chaos with kids. Two guys showed up in the window, padded the doorframes without me asking, and had both appliances on the truck in under half an hour. The hallway is narrow and they didn't scuff the new paint, which I was watching like a hawk. Invoice that afternoon matched the text to the dollar. I've used another company that added a stair fee in the driveway after saying the quote was all in. Didn't happen here. Already floated their name in the parent group chat on our street because three other people have basement appliances they've been ignoring. Quiet crew, fair price, done before school pickup. They also took a broken microwave that was sitting on the porch without any drama. Small job maybe, but it cleared the unit for the cleaners with a day to spare. That's what I needed.

We keep a shop bay in Nisku and the last hauler was late so often I built fake buffer days into every job just to cope. Switched after one missed swap left debris sitting through an inspection window. These folks text about twenty minutes out so we can move forklifts, put the bin where the lead hand asked, and actually show on the day they're booked. Billing comes by site which stopped my admin from chasing invoices every Friday. We've asked for an early pull twice when a fab job finished ahead and both times it was a yes without a lecture. Six months in and I haven't had to yell at anyone about waste, which might be a personal record around here. If you're on the Nisku strip and tired of chasing trucks, save the number before you need it in a panic. Boring vendor in the best way. Crew knows the yard layout now so they don't block the overhead doors. That alone saves us twenty minutes every swap. Paid on terms, no surprises on the statement. Keeping them.